Microsoft ActiveSync and WMDC

In order to sync a handheld device, your Windows PC must be running a piece of software from Microsoft.

Follow these instructions to download the correct program for your PC.

If Your Computer is Running Windows XP

Download and install Microsoft ActiveSync 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=15

If Your Computer is Running Windows Vista or Windows 7

First, determine whether your version of Windows Vista or Windows 7 is 32-bit or 64-bit.

  • Click Start

  • Right-click Computer and then click Properties.

  • The version is listed after System type.

Download and install the 32-bit version of Windows Mobile Device Center

http://www.microsoft.com/downloads/details.aspx?FamilyId=46F72DF1-E46A-4A5F-A791-09F07AAA1914&displaylang=en

Download and install the 64-bit version of Windows Mobile Device Center

http://www.microsoft.com/downloads/details.aspx?FamilyId=4F68EB56-7825-43B2-AC89-2030ED98ED95&displaylang=en

If Your Computer is Running Windows 10

If you have Windows 10 and you are having trouble installing WMDC or connecting a handheld to Windows 10 via WMDC, please check out the information under the TrackAbout Mobile 6 (Windows Mobile) section of the TrackAbout System Requirements page.