TrackAbout Mobile 7

The TrackAbout Mobile 7 app for iOS and Android phones and tablets is your essential field tool for easily collecting data on your assets at all points in their lifecycle — from warehouse to customer site and back.

TrackAbout Mobile is available for download on iOS and Android mobile devices.

NOTE

If you use Mobile Device Management for deploying apps, you can download the latest version of the Android app as an APK.

FAQs

Yes, we sure do.

See the page Smartphone Vendor-Specific Help for notes about configuring smartphone devices from specific hardware vendors.

Yes. TrackAbout Mobile 7 uses your smart device’s location services for a number of its more advanced and useful features. Read more.

Individual TrackAbout users can be given permission to use TrackAbout Mobile 7 by configuring their user account and assigning them an appropriate mobile role.

Some rugged devices have dedicated, integrated scanning hardware. Enabling these is usually a two-step process.

Step 1 is to configure the scanning hardware using the vendor's built-in app. See Smartphone Vendor-Specific Help for details

Step 2 is to teach the app that a dedicated scanner should be used instead of using the built-in camera for scanning.

The user must do a "Scan Check" and use the hardware scanner successfully. These are the steps.

  • Log into the TrackAbout app

  • Go to Settings

  • Click "Check barcode scanning" under 'Scan Check'

  • When you see "Use this screen to test the scanning capability of your device," scan a barcode using the hardware scanner (don't select orange scan box to bring up camera). The barcode scanned will appear on the screen.

  • Click back and a new option appears, "Preferred Scan Method".

  • Ensure "Preferred Scan Method" is set to "Hardware Scanner"

If you have TrackAbout's Delivery with Integrated Order Sync module, you can pair your devices with a TrackAbout certified printer. Check our certified devices page to see which printers are supported and contact support@trackabout.com to get set up.